WE STRIVE TO PROVIDE YOU WITH SERVICES OF THE HIGHEST LEVEL!
Processing & Production Time
Each Raelina piece is made with care and requires approximately 8–12 business days for production before shipment.
Once your order has been completed, it will be carefully inspected, packaged, and shipped to your delivery address.
Please note that production time and shipping time are separate. The estimated delivery timeframe begins once your order has been shipped.
Shipping
We offer complimentary standard shipping on all orders to destinations we currently serve.
Once your order has been shipped, estimated delivery typically takes 6–10 business days, depending on the destination and local carrier conditions.
You will receive a shipping confirmation email with tracking information once your order is on its way.
International Shipping
We offer complimentary standard shipping to all international destinations currently served by Raelina.
International orders are shipped or other trusted international and local delivery partners. Estimated delivery times vary by destination and are provided below.
| Destination | Estimated Delivery Time |
| United States | 6–10 business days |
| United Kingdom | 5–8 business days |
| European Union | 5–8 business days |
| Australia | 5–8 business days |
| New Zealand | 7–8 business days |
| Japan | 3–6 business days |
| South Korea | 3–6 business days |
| Singapore | 3–6 business days |
| Hong Kong SAR | 1–2 business days |
| Taiwan, China | 1–2 business days |
| Macao SAR | 1–2 business days |
| United Arab Emirates | 3–8 business days |
| Other Available International Destinations | 3–9 business days |
Delivery times are estimates and may be extended due to factory schedule, customs clearance, or local carrier delays.
